![]() “It is shitty to make people wait so long for a product, but I do think-and I definitely do mean this-I think people are really going to enjoy, at the end of the day, the finished products of everything, because the whole team-and some of the designers we’ve worked with-have done a great, great job and made incredible products” Marc Goldner, Co-Founder, Chairman and CEOĪfter that, well, Golden Bell got what it primarily came for, which is a hefty library of intellectual property. Cause we don’t want to let people down either,” Goldner said. We can’t maintain that growth while we have these projects and we’re in school, it’s just not feasible. “Our priority is getting all that backlogged stuff done because we can’t be focusing on growth anymore. To their credit, many of the delayed international shipments are indeed getting delivered, if several years after the fact. ![]() The executives are all quite young, between 27-30 years old, and have much more patience for this than their backers or content creators do. So what comes next? Golden Bell says it is committed to finishing fulfillment for all its outstanding Kickstarter projects, even if that takes months or years. BGG and Kickstarter both agreed, and the game studio has now been cut off from those industry mainstays It cannot form new Kickstarter campaigns or post on either forum. Many of these comments were reported by users who felt that a company’s social media account should hold itself to a higher standard. The comments escalated to harmful private messages on social media platforms, and it even gained Golden Bell a ban from BGG to never comment again since it seems many people can dish out comments, but can’t take anything else in return when it’s thrown back out at them.” Unbroken Kickstarter, Update #27, Emphasis added. “The few hurtful comments directed at escalated to the hundreds and it became too much for her. They argued that if their abusers were going to send such attacks out into the world, then they should be prepared to receive them as well. When asked about such comments, the company executives, Chairman and CEO Marc Goldner, President and Chief Creative Officer Rachel Korsen, and Co-Founder and Chief Content Officer Robert Gross, tend to point to the online abuse they receive, which does reach the point of cyberbullying. The company has sometimes been confronted online with these accusations and has displayed a tendency to respond defensively, attack critics and threaten lawsuits. This has happened enough times to create a small community of people who feel wronged by Golden Bell. Several of its content creators have spoken out about feeling manipulated by the company or taken advantage of. It is not hard to find war stories about the Unbroken Kickstarter on BGG and r/boardgames.īut the antipathy for Golden Bell runs deeper than that. ![]() The most infamous of these delays was probably the Unbroken saga, which we’ll discuss in more detail below. The company is a startup, founded in 2016, and has frequently struggled with funding for shipping fulfillment, creating long, repeated delays. Partially, this is due to delays in Golden Bell’s Kickstarter campaigns. ![]() A brief scan of forum threads on (BGG) or r/boardgames will quickly unveil the depths of this anger Community members don’t just criticize the way the company operates, many feel personally victimized by it. No publisher’s name is untarnished, but few draw the ire of the board game community like Golden Bell Studios.
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